We do our best to answer all questions our members may have.
WHAT HAPPENS WITH MY PERSONAL DATA WHEN I JOIN?
HOW DO I BOOK A COURT?
Via the Mycourts system at https://grafton.mycourts.co.uk/. On joining the club you are given a Username/Password. Courts are bookable 14 days in advance.
CAN I BRING A GUEST?
Please note that temporarily, during the COVID situation, we have a ‘members only’ rule, so non-members are not permitted to play. This is for safety reasons and to ensure maximum court time for members. (Our temporarily suspended policy is as follows: You are welcome to bring occasional guests although obviously we prefer people to join. The £5 fee is payable over the bar before playing and guests must sign the Visitors Book before playing).
HOW DO I USE THE LIGHTS/FLOODLIGHTS?
Obtain a token with £5 cash from the machine in the squash courts.
For squash court lights, insert token into the box outside the court
For tennis floodlights, insert token into the correct numbered box in the kitchen, or ask the person serving at the bar.
HOW DO I FIND SOMEONE TO PLAY WITH?
The best way to get involved is to join the Box Leagues:
Tennis: add your details to the foot of the Leagues on the noticeboard and you will be included in the next one in a ‘Newbies’ league; depending on your performance you will then be slotted into the subsequent league at the right level.
Squash: contact Graeme Hogarth 07890 875 696, and provide some indication of your squash level to enable selection of most appropriate league.
And/or come to the Social sessions:
Tennis Wednesdays from 1900, Fridays 1000, Sundays from 1400 (1300 in winter). Squash Wednesdays from 1900 to 2100, Sundays from 1730 to 1945
CAN I JOIN A TEAM?
Squash: contact Peter Gray 07918 107393
Your standard will be assessed and you will be put in touch with the relevant team captain; we compete in the Surrey Leagues:
Tennis: 4 Mens, 3 Ladies, 2 Mixed (summer), 1 Ladies Midweek.
Squash: 3 mixed gender teams
HOW DO I GET COACHING?
Tennis: contact Gary Walker,Steve Dean or any of the other coaches — details are on the Tennis page.
Squash: contact Graeme Hogarth (email: firstname.lastname@example.org mobile: 07890 875 696)
ARE THERE RULES REGARDING CLOTHING AND FOOTWEAR?
You should wear recognised tennis/squash clothing- white or coloured or T-shirts. No jeans, cutoffs, football shirts, vest tops please.
COURT ETIQUETTE: WHERE CAN I FIND OUT ABOUT IT?
Only go to your court/open gates during a pause in play i.e. at the end of a point or game. Do not go onto an adjacent court during play.
promptly return balls that stray onto your court to the server on the adjacent court during a break in play.
The server should call the score after each point and call the games score at the end of each game.
Avoid returning a first serve fault.
Do not use bad language.
Do not hit,kick or throw a racket,ball or other object in anger.
Players must not receive coaching during a match except from their doubles partner.
Wait for the first ball to be cleared and for the receiver to be ready before playing a second serve.
Be scrupulously fair in all line decisions; players are responsible for calls on their side of the net and should not decide or volunteer opinion on calls from the other side of the net.
If you are dissatisfied with a call from an opponent simply ask ‘Are you sure?’ if the answer is yes play must continue; if there is any doubt, the player on whose side the ball fell has the option of offering to replay the point.
CAN I GET WIMBLEDON TICKETS VIA THE CLUB?
CAN JUNIORS BOOK COURTS
Tennis: only up to and including 1800 monday-friday; they can book anytime saturday/sunday
Squash: anytime except peak times i.e. monday-thursday from 1800
CAN I HIRE THE CLUB FOR PRIVATE FUNCTIONS?
Certainly; contact Murray Sutton, or ask the person serving at the bar.
I’D LIKE TO HELP OUT AT THE CLUB-WHAT CAN I DO?
Please ask Murray, another committee member or the person serving at the bar.
CAN I HELP OUT WITH THE GARDENING?
There is always something to do: watering (water butt and cans are by the back door), pruning, weeding etc; best to bring your own tools and if you want get more involved with planting etc contact Julie Wilson 07957 430307
I’VE SEEN SOMETHING THAT’S BROKEN; WHO DO I TELL?
Whoever is serving at the bar.